Battery Warranty Information
RSQNOW provides warranty-backed car batteries with professional on-site installation. Below is what’s covered, how replacements work, and what costs may apply.
What the Battery Warranty Covers
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Manufacturer defects within the stated warranty period
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Battery failure under normal operating conditions
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Replacement of the battery itself when confirmed defective
Warranty coverage applies only after we confirm the battery is the problem with basic on-site testing.
Labor Fee Policy (Important)
A labor fee applies for the on-site warranty swap.
Labor fee = 1/3 of the original invoice total (the invoice from the day the battery was installed).
Example: Original invoice was $450 → labor fee for a warranty swap is $150.
In plain English: batteries under warranty are replaced at no cost for the battery itself, with the exception of the labor fee above.
How the Warranty Swap Process Works
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You contact RSQNOW and provide your original invoice info (name / phone / date) plus your vehicle details.
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We schedule you and perform basic on-site testing to confirm the issue.
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If the battery is confirmed defective and in warranty, we replace it and collect the labor fee (1/3 of the original invoice).
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If the battery tests good or the issue is outside the battery (starter / alternator / connection / parasitic draw), warranty replacement does not apply.
We keep it simple: confirm the problem, confirm coverage, then solve it quickly.
Common Reasons Warranty Won’t Apply
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Battery is outside the warranty time window
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Issue is not the battery (starter / alternator / connection / parasitic draw)
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Battery tests good / holds proper voltage under load
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Wrong tier used for a vehicle that requires AGM / high reserve capacity
If the battery is not defective, any service performed is treated as a standard service call.
Important Note About Battery Tiers
Your vehicle determines what battery is acceptable. Some vehicles (especially luxury / European and high electrical-demand vehicles) require AGM or higher reserve capacity.
If your vehicle requires AGM, we’ll recommend the correct tier. Using a lower tier on a vehicle that requires AGM can lead to repeat issues and may not qualify for a warranty swap.
Before You Request Warranty
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Original invoice details (name / phone / date)
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Year / make / model / engine (if known)
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A quick description of what happened (no-start, slow crank, intermittent, etc.)